Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
7.0/10
Very good
Rooms
5.5
Location
9.6
Service
8.8
Dining
5.3
Guest reviews
7.0/10
based on 10 reviews
7.0
7.0/10based on 130 reviews
Henry
United States,
July
2024
7.4/10
This hotel is situated in a fantastic location with easy access to the subway and nearby attractions, making it really convenient for exploring. The rooms are clean, but they could use some improvements in terms of size and furnishings. The staff is incredibly friendly and helpful, which adds a lovely touch to the experience. However, the dining options were quite basic and not very varied, and the noise from the street can be bothersome at times.
Rooms
6.0
The rooms were clean, but they felt a bit small and the furniture seemed low quality. I found the noise from the street to be a bit disruptive too.
Service
9.0
The staff was very friendly and always willing to help. It felt like a family-run place, which added a personal touch.
Location
10.0
The location is excellent, just a couple of minutes from the subway, and it was great to see the hotel entrance after a long day out.
Dining
5.0
The breakfast provided just enough choices but was very basic, mainly rice and pickled vegetables. It wasn't very exciting, unfortunately.
Facilities
7.0
The facilities were decent, but nothing particularly stood out. They were functional but I expected a bit more.
Phil
United States,
July
2024
6.8/10
I had a mixed experience at this hotel. While the location is fantastic with easy access to MRT and shopping areas, the rooms could use some upgrades, and the dining options were pretty basic. The service was friendly, which was a plus, but the overall value for money wasn't as great as I had hoped.
Rooms
5.0
The rooms looked a bit old and definitely need some upgrades, especially in terms of furniture and window insulation.
Service
8.0
The service was very nice, the staff were friendly and seemed like a family-run business, which added a personal touch.
Location
9.0
The location is very convenient, with a subway station just 2 minutes away and lots of shopping options nearby.
Dining
6.0
Dining was a bit underwhelming; the breakfast was basic and mostly Taiwanese standard fare.
Facilities
6.0
They had the basic facilities, but nothing special stood out for me.
Marie
United States,
June
2024
6.8/10
I had a mixed experience at this hotel. On one hand, it's situated in a fantastic location, just a short walk from the MRT station, which made my travels super convenient. The staff were friendly and went out of their way to help me with directions and printing documents. However, the rooms were pretty small and had a strong smoking odor that was quite unpleasant. The dining options left a lot to be desired, falling short in both quality and variety.
Rooms
5.0
The rooms were very small and unfortunately had a pungent smoking odor that made it hard to stay comfortably. However, they were generally clean and serviced every day.
Service
9.0
The service was excellent; the staff were friendly and incredibly helpful, assisting me with directions and even printing my itineraries in their business center.
Location
10.0
The location is fantastic, just outside the MRT station, making it extremely convenient for getting around. It felt great to see the hotel entrance after a long day!
Dining
5.0
The dining experience was a bit disappointing, as the meals left little to be desired in terms of quality and quantity.
Facilities
6.0
While the hotel offered basic amenities, there was not much in the way of extra facilities that stood out.
Frank
United States,
May
2024
7.2/10
I had a pretty mixed experience at the hotel. The location was fantastic, really convenient with a subway just 2 minutes away, and the staff were incredibly friendly and helpful. However, the room was on the smaller side and not as clean as I would have liked, plus the dining options were just okay. Overall, it's not the perfect place but still has some redeeming qualities.
Rooms
5.0
The room was a bit small and not too clean, which was disappointing.
Service
9.0
The staff were very courteous and helpful, providing excellent assistance with directions.
Location
9.0
The hotel is in a great location, very convenient with a subway station just 2 minutes away and lots of shops nearby.
Dining
6.0
The dining experience was okay, but I felt it was better to explore eateries around the hotel instead.
Facilities
7.0
The facilities were decent but could use some updates.
James
United States,
April
2024
7.6/10
This hotel boasts an excellent location right near the bustling Orchard Road, making it super convenient for shopping and getting around the city. The rooms, while smaller than expected, are clean and quiet, giving a cozy feeling. The staff here are exceptionally friendly and helpful, providing great service. However, the dining options could have been broader and more appealing. All in all, it’s a solid choice for those looking for value on Orchard Road.
Rooms
7.0
The rooms are small but clean and quiet, providing a comfortable stay.
Service
9.0
The staff were very nice and went out of their way to assist, including help with printing itineraries.
Location
10.0
The location is fantastic, with a subway station just two minutes away and close to shopping areas.
Dining
5.0
Dining options were decent but could improve with more variety.
Facilities
7.0
The hotel has handy facilities like a business center, but there's room for improvement.
Walter
United States,
April
2024
7.6/10
The hotel is centrally located on Singapore's Orchard Road, which is incredibly convenient for shopping and sightseeing. The room I stayed in unfortunately had a strong smoking odor, making it uncomfortable. While the service was friendly and helpful, the rooms could definitely use some updates, especially regarding the furniture and air conditioning. Overall, the value is decent considering the location, but improvements are needed for a better experience.
Rooms
5.0
The room I was in looked a bit old and had a pungent smoking odor that made it hard to stay in.
Service
9.0
The staff were incredibly friendly and excellent at assisting us with directions for places we wanted to visit.
Location
10.0
This hotel has a great central location, just two minutes from the subway station, which made traveling around very convenient.
Dining
Facilities
Zach
United States,
April
2024
7.2/10
I had a mixed experience at this hotel. The location is excellent, just a short walk from the subway station, which I loved, and the staff were incredibly friendly and helpful. However, the rooms feel a bit dated and could use some upgrades. While the service was great, the overall value for money didn’t quite meet my expectations.
Rooms
6.0
The rooms are clean but feel a bit old and in need of upgrades. The noise from the street was also noticeable.
Service
9.0
The staff were very friendly and went out of their way to assist us with directions and even helped me print documents in the business center.
Location
10.0
The location is fantastic, with a subway station just a couple of minutes away. After a long day of exploring, it's such a relief to see the hotel entrance.
Dining
5.0
The dining options could definitely improve; I found the breakfast choices to be quite limited, but the food was fresh and decent.
Facilities
6.0
The hotel has basic facilities but nothing overly impressive or modern. I didn't get to use many amenities during my stay.
Jonathan
United States,
April
2024
7.2/10
The hotel is located in a very convenient area, just a stone's throw from the MRT station, making travel around Singapore super easy. However, the rooms felt somewhat outdated and could really use some upgrades. The staff were friendly and helpful, trying their best to assist with my needs. Overall, the experience was decent, though not without its downsides like the room size and age.
Rooms
6.0
Service
8.0
The service was friendly and helpful. They went above and beyond when I needed assistance printing itineraries and other documents.
Location
9.0
The location is very convenient, just 2 minutes from the MRT station, which makes traveling around very easy.
Dining
6.0
The dining options were average, with a standard bowl of Taiwanese rice and sausages that was not too bad.
Facilities
7.0
The hotel had adequate facilities, but nothing standout that I noticed during my stay.
Jerome
United States,
March
2024
7.2/10
I had a stay at a hotel that was quite cozy but tiny, and while the location was fantastic, especially being just a minute away from the subway, I felt the price didn’t really match what I got. The staff were incredibly friendly and helpful, which made my experience better, but the dining options could definitely use some improvement.
Rooms
7.0
The rooms were small, but they were clean and definitely not as cramped as what I've seen in places like Hong Kong or Tokyo.
Service
9.0
The service was excellent! The staff were always friendly and more than willing to help with directions for places I wanted to visit.
Location
9.0
The location was great, just a three-minute walk to the train station, making travel super convenient.
Dining
5.0
Dining was okay, but I would suggest trying out the nearby eateries instead for a better variety.
Facilities
6.0
The facilities were decent, but nothing exceptional stood out during my stay.
Justin
United States,
March
2024
6.8/10
My stay at the hotel had its ups and downs. The location was fantastic, making it easy to explore the area, and the service was exceptional, with friendly staff always ready to help. However, the rooms left something to be desired—there was a strong smoking odor, and they could definitely use some updates. Overall, there's a lot of potential here, but improvements are needed for a truly great experience.
Rooms
5.0
The rooms had such a pungent smoking odor that I couldn't even remain in them comfortably. They were rather dusty, small, and looked a bit old, definitely needing upgrades especially in terms of furniture and air conditioning.
Service
9.0
The service was excellent. The staff assisted us with directions and were always nice and wonderful throughout our stay.
Location
10.0
The location was great—after a tiring day, seeing the hotel entrance from the MRT station was always a welcome sight. It's very convenient with a subway station just 2 minutes away and taxis readily available.
Dining
6.0
The dining options were mostly traditional Taiwanese breakfast food, which was not too bad but could have offered more variety.
Facilities
5.0
The facilities were basic and needed some upgrades, particularly the room amenities which seemed outdated.
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